Terms of Service

Last Updated: November 24, 2024

1. Acceptance of Terms

By accessing or using the ZeroG mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

2. Description of Service

ZeroG is a flashcard and spaced repetition system (SRS) application that helps users study and memorize information through:

  • Custom flashcard deck creation
  • Multiple study modes (Discovery, ZeroG Drill, Quiz)
  • Progress tracking and analytics
  • Achievement system
  • Global leaderboard
  • Premium features (optional)

3. User Accounts

Account Creation

  • You must create an account to use the App
  • You may sign up using email, Google, or Apple Sign-In
  • You must provide accurate and complete information
  • You are responsible for maintaining the security of your account
  • You must be at least 13 years old to create an account

Account Security

  • You are responsible for all activities under your account
  • Notify us immediately of any unauthorized use
  • We are not liable for losses due to unauthorized access

Account Termination

  • You may delete your account at any time through Settings
  • We may suspend or terminate your account for violations of these Terms
  • Upon termination, your data will be deleted as described in our Privacy Policy

4. User Content

Your Content

  • You retain ownership of the flashcard decks and content you create
  • You grant us a license to store, display, and process your content to provide the Service
  • You are responsible for the content you create and share
  • You must not upload illegal, harmful, or infringing content

Prohibited Content

You may not create or share content that:

  • Violates intellectual property rights
  • Contains hate speech, harassment, or discrimination
  • Promotes violence or illegal activities
  • Contains malware or harmful code
  • Violates any applicable laws or regulations

Content Removal

We reserve the right to remove content that violates these Terms without notice.

5. Premium Features and Subscriptions

In-App Purchases

  • Some features require a premium subscription
  • Subscriptions are managed through Apple App Store or Google Play Store
  • Pricing is displayed in the App and may vary by region
  • Subscriptions auto-renew unless cancelled

Cancellation and Refunds

  • You can cancel your subscription at any time through your App Store account
  • Cancellation takes effect at the end of the current billing period
  • Refunds are subject to Apple's or Google's refund policies
  • We do not provide refunds for partial subscription periods

Free Trial

  • Free trials may be offered for premium features
  • You will be charged when the trial ends unless you cancel
  • Only one free trial per user

6. Acceptable Use

You agree to use the App only for lawful purposes. You must not:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Attempt to hack, reverse engineer, or compromise the App
  • Use automated tools (bots, scrapers) without permission
  • Interfere with other users' enjoyment of the App
  • Impersonate others or misrepresent your identity
  • Collect user data without consent

7. Intellectual Property

Our Rights

  • The App, including its design, features, and content, is owned by ZeroG
  • Our trademarks, logos, and branding are protected
  • You may not copy, modify, or distribute our intellectual property

Third-Party Content

  • Some content may be licensed from third parties
  • You must respect third-party intellectual property rights

8. Privacy

Your use of the App is subject to our Privacy Policy, available at https://zerog.work/privacy. By using the App, you consent to our collection and use of your data as described in the Privacy Policy.

9. Disclaimers

"As Is" Service

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or reliability

No Guarantee

We do not guarantee that:

  • The App will be error-free or uninterrupted
  • Defects will be corrected
  • The App is free from viruses or harmful components
  • Your study results or outcomes

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZeroG SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or goodwill
  • Service interruptions or data loss
  • Third-party actions or content

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS, OR $100, WHICHEVER IS LESS.

11. Indemnification

You agree to indemnify and hold harmless ZeroG from any claims, damages, or expenses arising from:

  • Your use of the App
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your content

12. Changes to the Service

We reserve the right to:

  • Modify or discontinue the App (or any part) at any time
  • Change pricing for premium features
  • Update these Terms

We will notify you of material changes through the App or via email.

13. Changes to Terms

We may update these Terms from time to time. We will notify you by:

  • Posting the updated Terms in the App
  • Updating the "Last Updated" date
  • Sending a notification for material changes

Your continued use after changes constitutes acceptance of the updated Terms.

14. Termination

We may terminate or suspend your access immediately, without notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Requests by law enforcement
  • Extended inactivity

Upon termination:

  • Your right to use the App ceases
  • Your data may be deleted
  • Provisions that should survive (e.g., disclaimers, liability) remain in effect

15. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

16. Dispute Resolution

Informal Resolution

Before filing a claim, you agree to contact us at support@zerog.work to resolve the dispute informally.

Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration, except where prohibited by law.

Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions.

17. Miscellaneous

Entire Agreement

These Terms constitute the entire agreement between you and ZeroG regarding the App.

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

No Waiver

Our failure to enforce any right does not waive that right.

Assignment

You may not assign these Terms. We may assign our rights and obligations to another party.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our control.

18. Contact Us

If you have questions about these Terms, contact us:

  • Email: support@zerog.work
  • Website: https://zerog.work/support